Communication — IGCSE Information And Communication Technology (0417) questions by topic

Communication questions weigh up digital tools against each other: evaluating smartphones for video calls, discussing web-conferencing against video-conferencing for meetings, explaining netiquette, and explaining what a private cloud is for a company like Tawara Cars. Evaluate and discuss demand balanced judgement with both benefits and drawbacks, while explain wants a reasoned definition rather than a single word.

7 questions from the more recent 2024 to 2025 papers make up this page, worth between 4 and 10 marks. Because evaluate answers are marked on genuine judgement rather than a list of features, submitting your response for instant marking quickly shows whether a discussion has actually reached a conclusion instead of simply describing the tool being evaluated.

May–June 2025, Paper 11

Question 3 · 6 marks

Evaluate the use of smartphones for making video calls.

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Question 12 · 8 marks

When sending emails users should follow netiquette. Explain what is meant by netiquette.

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May–June 2025, Paper 13

Question 7 · 7 marks

Tawara Cars uses a private cloud to store data and software. Explain what is meant by a private cloud.

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May–June 2024, Paper 13

Question 6 · 10 marks

Discuss the advantages and disadvantages of using web-conferencing rather than video-conferencing for meetings.

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Question 14 · 5 marks

The features of emails include carbon copy (cc) and blind carbon copy (bcc). State three other features of emails.

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October–November 2024, Paper 11

Question 10 · 6 marks

The ICT department in a company is writing a report. Members of the department can communicate with other members using VoIP. Explain what is meant by VoIP.

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October–November 2024, Paper 12

Question 2 · 4 marks

A headteacher is sending out emails to her staff. State what is meant by an email group.

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Other IGCSE Information And Communication Technology topics

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