IGCSE Travel & Tourism (0471) — May–June 2023, Paper 12

4 questions · every question answerable online with instant point-by-point AI marking against the official mark scheme.

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Question 1 · 25 marks · The travel and tourism industry

Refer to Fig. 1.1 (Insert), information about tourism in Alaska. Identify the following: the number of jobs supported by cruise ships in Alaska the month the peak tourist season…

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Question 2 · 25 marks · Customer service in travel and tourism

Refer to Fig. 2.1 (Insert), a photograph of a visitor information desk in Singapore. State three applications of technology likely to be used at visitor information desks.

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Question 3 · 25 marks · Travel and tourism products and services

Refer to Fig. 3.1 (Insert), information about cycling tourism in Crete. Other than cycling, state three types of transport tourists can use when travelling around a small island…

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Question 4 · 25 marks · The travel and tourism industry

Refer to Fig. 4.1 (Insert), a photograph of a guided tour at Lesedi cultural village in Johannesburg, South Africa. State two ways tourists can purchase a guided tour.

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